Privacy Policy
Last updated: 2026-04-25 (Draft v0)
1. What we collect
- Account information — name, email, phone, shipping address, date of birth (for age verification).
- Order information — products purchased, quantities, prices, payment method metadata. We do not store full card numbers; payment processing is handled by Payabli.
- Patient information — for clinical accounts, information you provide as part of your treatment record. This is treated as Protected Health Information (PHI).
- Outcome and product feedback — what you tell us about how a product worked for you, in aggregate or attached to your record.
- Technical data — IP address, device type, pages visited, timestamps.
2. How we use it
- To fulfill your orders and operate the service.
- To provide aggregate, de-identified outcome data to vendors (e.g., “patients using Product X report a 32% average reduction in sleep onset latency”) — never patient-level.
- To improve product recommendations within your treatment context.
- To meet legal, tax, accounting, and compliance obligations.
3. What we will never do
- Sell your personal information.
- Share patient-level health information with vendors.
- Use your data for a competing house brand without explicit consent.
4. State privacy rights (CCPA/CPRA and equivalents)
Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have rights to access, correct, delete, and port their personal information, and to opt out of certain processing. Submit requests to privacy@leafjourney.com.
5. Retention
We retain account and order records for the duration of your account plus the period required by tax, accounting, and applicable health-record retention laws (typically 7 years for financial records and longer for clinical records).
6. Security
We use industry-standard encryption in transit (TLS 1.2+) and at rest. Payment information is tokenized through Payabli; we do not store full card data.
7. Children
Leafjourney is not directed to children. We do not knowingly collect personal information from anyone under 18.
8. Contact
Data Protection Officer: privacy@leafjourney.com.